Refund policy

Fresh pasta kits and online orders

Our kits are fresh, perishable food made in our South Tampa kitchen, so we can't take returns. If something isn't right with your order, contact us within 24 hours of pickup with your order number and a photo, and we'll make it right with a replacement or a refund.

Private classes, private dinners and events

A 50% deposit holds your date, and the remaining balance is due one week before your event. If you cancel more than 14 days before your event, we refund your deposit. Within 14 days of the event, the deposit is non-refundable. Your final guest count is due 72 hours before the event.

Gift cards

Gift cards can't be returned or exchanged for cash.

Orders shipped through Goldbelly

Orders placed on Goldbelly are covered by Goldbelly's own policies and its SafeShip Guarantee. For help with a Goldbelly order, contact Goldbelly customer care.

Questions

Reach us through our contact page or call (813) 443-4061.